1. Due Diligence
I learnt to interview from the Americans. It is not Q and A type interview… it is a conversation. When people feel you are interested in them; they will give you details that will shock you. And someone like me… I remember even the most innocuous details and I write them down.
2. Every domestic staff of mine has a file
Every staff of mine has an eFILE. It is important.
3. I never EVER pay salary by hand
I don’t pay anything above 5,000 by hand. It is very important that whoever you hire has a bank account number. That’s how to trace them. To own a bank account now in Nigeria, you must have done BVN which includes finger prints; another form of identification usually a drivers license; permanent voters card; Nigerian passport or National identity card. If they are students then a valid school Identity. You cannot open account or hold account with company ID or fake ID. Well, except you’re admitting you’re hiring a minor.
4. Have I said always pay money into an account?
No matter how small? Even the ones that look saintlike will deny you ever paid them when the chips are down. You should have a track of payment. If they do not have accounts please open one for them. Besides, that’s why I like BVN. They collect personal data tire… So it means even your village and LGA is in a database somewhere 😀. Please always pay domestic staff salaries into an account. We only have to train our law enforcement on how to use these data to track criminals.
5. If they have family members they are close to; you should get to know them
And get those ones’ bank account details. How I do this is by saying I want to send money directly for Christmas or Sallah to their parents or their spouse so that it will reach them. They will gladly give you the account details of such a person. Even if it is a one-off payment. Save that account detail for the future. Family ties are strong in Nigeria and if you ever need to find them you can track them that way.
6. I take lots of pictures which I don’t need for anything
Like when we goof around in the office or at events or at home, I always include the help. I want to have their pictures in case I am asked to produce their pictures.
7. Anyone who lives with me as a domestic aide gets registered at Force HQ
Yes, you have to pay to do the registration, but it is worth it. This was formerly limited to house helps and nannies. After yesterday, I am adding the driver to the fold. It also puts the fear of God in them. Look for the nearest divisional HQ and register your helps.
8. I also ask for pictures of their family members sometimes
I put these in my family album. After all, they are part of the family.
9. Whatever work related money I give even for medical treatment is signed for
Did I say open a file? Shred the file after every 24/36 months if you want. If you run a private company, please make company identifications for them. And in the identity form, ensure you get every personal detail possible. Also ensure you get valid signatures. Let them sign like 20 times on a blank sheet. But also take them to the National Identity Management Commission and help them get an identity card. You pitch to them that it for their own good. Also make a copy of all the identity slips for your files. It contains all sort of vital information.
With the excessive rate of kidnapping and armed robbery in Nigeria today our personal safety and security is in our hands. Those closest to you are the most likely to know your weak points and are more likely to be tempted to do you harm.
Nothing like being laid back or lazy when dealing with domestic staff.
Thank me later.
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